Digital strategy and planning
Designed to cover all aspects of your brand’s digital estate, we start most projects with a discovery workshop where we get to understand your commercial objectives, customer journey and market positioning.
Together, we work with you to refine your brief, prioritise requirements and review research and analytics to enhance your project and optimise the user experience. Always benchmarking against the competition, we advise on your UI and UX strategies, including best practices on persona creation, design patterns, design systems, customer journey planning, usability and user testing.
What we do
Digital marketing strategy across all disciplines, Collaborative roadmap development , Discovery workshops , Validation of briefs and identification of core requirements, Development prioritisation, User interface and user experience (UI and UX) considerations including accessibility, inclusive design and design systems, User persona creation, Customer journey planning and optimisation, Development consultancy, Competitor and best in class digital benchmarks, User testing/ research validation for upcoming briefs
Developing user centric digital strategies
We put the customer at the heart of everything we do. Be it discovery workshops, digital design, right through to user acceptance testing; creating a digital product that delivers user satisfaction is our primary concern.
We do this by collaboratively creating a customer journey map with our clients. We use a variety of data points to analyse the customer journey and create a visual representation of how customers react, engage and use digital products. This map forms the foundation for us to evolve and optimise existing journeys to maximise the return on investment for our clients.